Organizer Guide

(1) Upgrading Account to an Organizer

Organizers must upgrade their Signup.com accounts to become organizers under the plan that the College of Medicine CUP clinic is subscribed to. In order to upgrade your account you will recieve an email with a promotion code that you will use to upgrade your account. Please follow these instructions to upgrade your account:

  1. Open a browser and navigate to Signup.com
  2. Log into your account
  3. Don't have an account? Please refer to Student Guide
  4. Click your name in the top right corner of the screen
  5. Select Profile signupupgrade1
  6. Scroll down to Additional Information
  7. Click the upgrade your account or enter a promo code SignupAddInfo
  8. Enter the promo code given to you
  9. Click Yes to accept the upgrade signupContinue
  10. You are now upgraded to an organizer for the College of Medicine CUP Clinic

(2) Creating a Sign-up

As a Program Orgainzer the first step is to set up a sign-up. A sign-up represents an individual event. This event represents an instance of the Shubitz Clinic however, it can represent any event that is scheduled for the CUP Clinic.

To create a sign-up please follow these steps:

  1. From the dashboard in your account
  2. Click create new signup SignupCreate1
  3. You will be presented with the details form for a new Signup
  4. Click the dropdown next to the Signup Kind feild
  5. Select Single or Multiple Days SignupCreate2
  6. Click the Category dropdown and Select other SignupCreate3
  7. Type a name for your signup (Note: you are only given 40 Characters for a name) SignupCreate4
  8. Type a message in the Welcome Message field (Note: there is a charachter limit, it is as long as the sample message in the screenshot below) SignupCreate5
  9. Type a location for the Location field SignupCreate6
  10. In the other options area uncheck the following:
    1. Allow Participants to share their invitations with others
    2. Allow participants to swap spots
      SingupCreate7
  11. Check the Affiliated with a school box
  12. Click the dropdown for the previous schools field and Select the University of Arizona
  13. Uncheck the box next to Email weekly status reports to your teacher SignupCreate8
  14. Click the Organizer Information field
  15. Enter the Organizer Title
  16. Enter the Organizer Phone SignupCreate9
  17. Click on What Information Do You Want From Participants arrow
  18. In the Additional Information box type:
    1. NetID (Note: This is a very important step, DO NOT SKIP IT. Participants will need to provide their NetIDs to have their hours count)
    2. Check the required box SignupCreate10
  19. Click the arrow next to Limit Spots Per Participants
  20. Check the box in the Limit Spots section
  21. Determine how many spots a particular participant will be allowed to sign up for per Signup (Note: it should at least be one, Otherwise participants can sign up for multiple positions per sign-up.)
  22. Click Next SignupCreate11

You will now be asked to create spots

Please note: If you are needing to assign assistant organizers to your event please follow the instructions in Section 3.7 of this guide. THIS IS VERY IMPORTANT: YOU MUST FIRST CREATE THE EVENT AS AN ORGANIZER IN THE COLLEGE OF MEDICINE ORGANIZATION THEN YOU CAN ASSIGN ASSISTANT ORGANIZERS. If the primary organizer is not in the College of Medicine Organization for Signup.com we will not have any record of students signing up for the event and the hours will not be reflected at all.

(2.1) Create Spots for a Sign-up

Each signup needs spots to be created. These spots can be thought of as the positions that a student will sign up for. Each Sign-up should have one or more spots to be utilized for the event.

Creating the spots can be done while the Sign-up is created. To create spots follow these steps:

  1. After creating the Sign-up you will be navigated to a screen with a calendar
  2. From this calendar you can pick on the day to start creating spots but it is easier to just click on the Create New Spots button
    SpotCreate1
  3. In the Add a Spot from the first section labled What do you want people to sign up for
  4. Enter the number of spots you would like to create for ONE spot (Ex. Caregiver will have 4 spots for the Sign-up Shubitz Clinic)

  5. Enter the time for the spot:

    1. Important: Make sure you enter the total amount of time for this spot as the participant's hours will be a total of these hours (Ex. 5:30PM - 10:30PM = 5Hrs).
    2. If the spot includes travel time that the participant will get hours for, make sure you account for that time in these time slots
    3. If the participant will not be credited for travel time do not add the travel time into this total
    4. Rule of Thumb: The time counts the hours automatically that the participant will get credit for

  6. At this point, if you have another spot to add, you can add another spot by Clicking on Add Another. However, it is better to add additional spots from the calendar on the previous page SpotCreate2

  7. If you would like to set this spot as a recurring spot leave the radio button on. Select individual days using the calendar checked in the second section
  8. Choose the dates to add this spot to individual days SpotCreate3
  9. If you would like to set this spot as a recurring event click the Set up as a repeating schedule button in the second section
  10. Set up your recurring schedule SpotCreate4
  11. Add any details about the spot in this third section
  12. Click Save SpotCreate5
  13. If you have other spots that need to be set up follow steps 2 - 12 in this section
  14. When you have set up all of your spots each day should look like the screenshot below with a list of spots for your signup SpotCreate6

You have complete setting up spots for your signup.

(2.2) Choosing a Theme

This spot is used if you would like to add a these to your signup. By default nothing needs to be done on this page. Just click skip. Themes1

(2.3) Invite People to your signup

As a CUP Clinic Signup there is no need to "Invite" participants as the calendar will be accessed from MedCats with all signups listed in a group page. PLEASE DO NOT GIVE STUDENTS INDIVIDUAL EVENT LINKS.

  1. Click done to finish creating your signup. Invite1

(3) Managing your Sign-ups

After creating your signup there are a few configurations that you must complete before the Signup is ready to be listed for participants to see and signup for spots. Most of these items are required but some are not. The opttional configurations will be noted.

(3.1) Email Preferences [Mandatory]

As an organizer you are able to set email preferences such as the ability to send automatic messages to participants who signed up for a spot a couple days prior to the event to remind them of their sign-up. You can also notify participants when spots have changes, to adding extra details to reminders.

To edit/set your email preferences please follow these steps:

  1. From the Dashboard
  2. Find your Sign-up (Ex. 2020-02 Shubitz Clinic)
  3. Click on the name of your Signup to open the event SignupEPref1
  4. Click the settings tab
    SignupEPref2
  5. Select Email Preferences
  6. On this page you will be able to modify email settings

  7. Set the email settings to your needs

    1. Note: You need to set the selection to ALWAYS for the Notify Me when Someone signs up
    2. Click Save at the bottom of the form to save your changes SignupEPref3

(3.2) Premium Locking [Mandatory]

As an organizer you have the ability to lock down your Sign-up. You can tell theprogram when you want the Sign-up to open and allow participants to sign up for spots. You can also decide when the Sign-up will close and send email reminders notifying participants of when these dates will take place a few days prior to the dates taking effect. For the CUP Clinic Spots you must set the Sign-up to Lock 1 week prior to the activity date. The reminder must be set to send 2 days prior to the event locking date. (Ex: Signup takes place on March 10th 2020, Set locking date to March 3rd 2020, Send reminder on March 1st 2020.)

To set premium locking features please follow these steps:

  1. From the Dashboard
  2. Find your Sign-up (Ex. 2020-02 Shubitz Clinic)
  3. Click on the name of your Signup to open the event SignupLock1
  4. Click the settings tab and Select Premium Locking SignupLock2
  5. You can Toggle the switch to Open/Close the event
  6. If you prefer to set the Sign-up to open on a specific date
  7. Check the Open Date box
  8. Set a date and time
  9. If you prefer to set a close date for your Sign-Up
  10. Check the Close Date Box
  11. Set a date and time
  12. BE Aware: that by checking this Box ALL spots will close on this date for this specific Sign-Up this is All or nothing. This option would be great for events that occur on one date once a month.
  13. Weekly Sign-ups or multiple spot dates per month follow the section on Duplicating Signups. SignupLock3

  14. If you want to set an Opening Reminder

    1. Open Date Check Box needs to be enabled for this section to be editable

  15. Check the Opening Reminder box

  16. Set a send date
  17. Write your message
    SignupLock4

  18. If you want to set a Closing Reminder

    1. Close Date Check Box needs to be enabled for this section to be editable

  19. Check the Closing Reminder box

  20. Set a send date
  21. Write your message
  22. Click Save to set the preference
    SignupLock5

(3.3) Publish to Group [Mandatory]

Publishing to the MedCats Group is mandatory as all Sign-ups must be present on the group page for all participants to sign-up to.

To Publish the Sign-up to the group page follow these steps:

  1. From the Dashboard
  2. Find your Sign-up (Ex. 2020-02 Shubitz Clinic)
  3. Click on the name of your Signup to open the event SignupGroup1
  4. Click the settings tab and Select Publish to Group Page
  5. Click the Group Page dropdown menu
  6. Select MedCats CUP Events (CUP Administrators) SignupGroup3
  7. Click OK
    SignupGroup3

NOTE: This is the approved way to share the invitation for the event. This sight will show all events for every CUP Clinic that students can sign up for. Give students the link to this site to sign up for the event College of Medicine CUP Events. There is no need to give students direct invites to specific events.

(3.4) Check-in [Mandatory]

Signup.com allows Organizers to check in participants.

To Check in participants for your Signup Event:

  1. Hover your mouse over My Tools in the menu
  2. Select Participant Check-in
    SignupCheckin1
  3. Click Continue
  4. Click Next on the next screen
    SignupReport2
  5. Select the signup that will need to be checked in
  6. Click Next
    SignupCheckin2
  7. Click Next leaving the options unchecked on the next screen
    SignupCheckin3
  8. Click Get Started
  9. Click the participants name
  10. Check them in
  11. Click Done
    SignupCheckin4
  12. Repeat for each participant.

Important Note It is very important that you checkin the participants DURING the event. If the participant is not checked into the event they will be assumed to have missed the event and will not get credit for it. If you miss the checkin Organizers MUST check these participants in within 24hrs of the event. If not you will need to contact Hildi Williams to fix the issue.

(3.5) Commenting Changes for Special Circumstances [Mandatory - Only if special circumstances need to be considered]

Each registrant for a signup has the ability to comment in any issues that may arise from a particular event. If anything changes that the Organizer needs to comment they can do so within the signup itself so the person who is providing the reports for hours can make any adjustments as needed.

To comment a signup please complete the following:

  1. Log into Signup.com
  2. On the Dashboard select the event that needs to be commented SignupComment1
  3. Click the Participants Tab
  4. Click the Participant that needs to be commented on SignupComment2
  5. Click the comment icon for the appropriate spot that the participant needs to have commented SignupComment3
  6. Add the comment that needs to be notated in the Comments Box
  7. Click add SignupComment4
  8. Notice the comment has been added
  9. Click the X at the top right corner of the comment box SignupComment5
  10. Click Save in the Participant Details box SignupComment6
  11. The participant has been commented

You can use this field in the event that you need to explain anything that needs to be communicated with the person who will be responsible for pulling the correct report for student hours.

(3.6) Transferring Events to Cup Administrators [Mandatory]

As Leaders for the Cup Clinic your term is one(1) year. During this term your account for Signup.com needs to be upgraded to an organizer account. However, the events that you create with your account will be tied to your individual account so when it comes time to demote your account to an individual account your events will stay with your account and the data will not be available for the CUP Administrators. To fix this issue you will need to transfer your events to the CUP Administrators prior to your account being demoted. We require that this process be completed at least TWICE during your term. Once at six months and the other just before your account is demoted. There are two parts to this process; 1) Edit positions within your events to include your name, and 2) transfer the event.

To edit your positions please complete the following process: NOTE: you will need to complete this for EACH position in EACH event that you created in Signup.com.

  1. Log into Signup.com
  2. Click the event you want to transfer SignupDetail1
  3. Click List View to view a list of all event dates
  4. Filter list by all Spots
  5. Expand each date to view positions
  6. Click edit to edit the position SignupDetail2
  7. Scroll to the bottom of the page
  8. Enter your name in the extra details field. NOTE: Please do not delete your original position description. Just enter your name so we know you created the event. SignupDetail31
  9. Click Save. If you are asked to save multiple or just this one position save all of them.
  10. Repeat steps 5 - 9 for EVERY position under EVERY date for your event for EVERY event you created.

To transfer events to the CUP Administrator please follow these steps:

  1. Log into Signup.com
  2. On your dashboard click "My Signups" to display other options SignupTransfer1
  3. You can either select individual events or all events by checking the box next to the event or in the header
  4. Click the transfer button SignupTransfer2
  5. Enter the following email address into the New Organizer Email field comt-cup@list.arizona.edu.
  6. Click Enter to transfer the events. The events will be transferred to the Cup Administrators and you will no longer see them in your list. SignupTransfer3

(3.7) Duplicating signups [Optional]

Duplicating signups allows the entire signup to be duplicated, this includes duplicating the spots and most settings within the original signup. The oprion is perfect for enforcing locking rules for recurring spots that occur once a month.

To duplicate a signup:

  1. Click the Dashboard
  2. Locate the signup that you want to duplicate in the My Signups area
  3. Click the Tools menu
  4. Select Duplicate
    SignupDuplicate1
  5. Type a New Name for your signup
  6. Click Move Spots to New Start Date
  7. Select the date you want the spots to start
  8. Click Duplicate
    SignupDuplicate2
  9. Click the spot to double check all information is copied over SignupDuplicate3
  10. Enable the Locking Features in Section 3.4
  11. Publish the new posting to the Medcats Group page as in Section 3.5 SignupDeplicate4
  12. Click details
  13. Affiliate the spot with the University of Arizona
  14. Uncheck the Email weekly status reports to your teacher
  15. Ensure the Assistant Organizers are assigned, If needed
  16. Ensure the NetID is added as an additonal field
  17. Ensure Limit Spots to 1 spot per signup is enabled
  18. Click update
    SignupDeplicate5

(3.8) Assistant Organizers [Optional]

Assistant Organizers are individuals that you can assign privilages to so they will be able to manage and edit a signup that you created. Signup.com allows each signup the ability to have up to 15 Assistant Organizers. This section will explain the process on how to assign Assistant Organizers. A seperate user guide will be created for Assistant Organizers.

To assign an Assistant Organizer to your signup follow these steps:

  1. From the Dashboard
  2. Find your Sign-Up (Ex. 2020-02 Shubitz Clinic)
  3. Click the name of your signup to open the event SignupAssist1
  4. Click the Details Tab
    SignupAssist2
  5. Scroll to the Organizer Information section of the Details Form
  6. Enter the Assistant Organizer’s Email Address (Netid@email.arizona.edu)
  7. The name will auto populate
  8. Enter the Phone Number and Title
  9. To add more assistants click the Add an Assistant Organizer button
  10. Repeat steps 6 – 8
    SignupAssist3

(3.9) View Participants

To view all participants no matter what spot they signed up for:

  1. Click Participants in the menu SignupViewParticipant1
  2. A list of participants will populate with the status of their invitations/signups

(3.10) View Participants Per Spot

To view individual participants in a single spot

  1. Click Spot in the menu
  2. Click List View next to spots to view each spot in a list
  3. Notice each spot is listed with the participant who is assigned to the spot SignupViewParticipant1-1

(3.11) Manage Participants in Each Spot

Signup.com gives you the ability to manage participants in each spot. For example, you can edit a participant for a spot such as delete them or assign an individual to a spot.

To Delete an individual from a spot:

  1. Click Spot in the Menu
  2. Click List view next to Spots to view each spot for a signup
  3. Click Assign next to the individual spot
    SignupManagePerson1
  4. Click the X to delete the individual participant SignupManagePerson2
  5. Click Delete Only This Assignment or Delete all Future Assignments (This depends on you) to delete the participant
    SignupManagePerson3

To add an individual to a spot:

  1. Click Spot in the Menu
  2. Click List view next to Spots to view each spot for a signup
  3. Click Assign next to the individual spot SignupManagePerson4
  4. Enter the User’s email address and select their account from the dropdown (Ex. NetID@email.arizona.edu) SignupManagePerson5
  5. They will be assigned to the spot and an email invitation will be sent to them SignupManagePerson6

(3.12) Messaging [Optional]

Signup.com allows Organizers to send customized emails to all participants who have signed up for spots within the Signup.

To Send messages to all participants:

  1. Click the Messages item in the menu
  2. Click Select Email Participants SignupMessage1

  3. You have the option to send to individual participants or by a specific group

    1. Click the tick marks next to the Participants Name
    2. Filter by Status, Date Scheduled or Spot
    3. Select the results in the please select one field

  4. If you want to send to all participants

  5. Click Add All
  6. Click Save List SignupMessage2
  7. Enter a subject in the subject line or leave it the same
  8. Enter you message in the message field
  9. Click Send to send SignupMessage3

(3.13) Reporting [Optional]

Signup.com allows Organizers to gather reports. Assistant Organizers can access these reports from a Signup Level only.

To Generate reports for a Signup:

  1. Click Reports in the Menu
    SignupReport1
  2. Select a report to generate.

(3.14) Adding Participants to an event if the event has already passed

Adding participants after an event is not a very good practice as all participants should have signed up for the event and the record will be created in Signup.com so hours can be given to the person who participated. However, we realize mistakes happen and as such Organizers can add participants to an event after it has taken place.

There is a limited timelimit to complete these steps. Reports are pulled at the beginning of the month for the month prior. Example: Events for May are pulled in June. If a participant is added at the beginning of the month after an event happened the person will still not get credit as the report for that month has already been pulled. However, if the person is not registered for an event and that registration is added during the same month they will be counted as the report will pull the added person.

If you miss this time window you will have to contact Hildi Williams to correct the issue. Easy way to handle this is to not let it happen in the first place!

To add a person to an event that has already happened please follow these steps:

  1. Log Into Signup.com
  2. Click on your dashboard tab
  3. Click on the event that you need to add the person to SignupAdd1
  4. Click the Spots tab
  5. Click the List View for the spots
  6. Find the event date in the list and expand it.
  7. Click assign SignupAdd2
  8. Click the Assign this spot field
  9. Select Add new Participant SignupAdd3
  10. The form will populate
  11. Enter the Name
  12. Enter the Email
  13. Enter the NetID - This is important Enter the netID, if you don’t know it you can get it from the email address as the email is netid@email.arizona.edu
  14. Click done
  15. They will be added to the event SignupAdd4
  16. Click Comment in the event
  17. Enter a comment
  18. Click Add SignupAdd5
  19. The process is complete